Our History

Basin Pacific A New Kind of Insurance Company

Founded in 1997, Basin Pacific was created to provide the people of Washington, Oregon, and Idaho with an alternative to big-box insurance companies. The idea was straightforward: to be able to offer comprehensive insurance and benefits options to our clients, without sacrificing the personal service of a small insurance company.

In 2010, after many years in the insurance industry, Brad Toner opened the Kennewick agency of Basin Pacific. Together with his two sons, Brad has grown the office to 13 agents serving hundreds of personal, corporate, and tribal clients throughout the Tri-Cities area. 

Our Philosophy

We know that it takes more than online forms to make an informed decision about something as critical as insurance or benefits. It takes a trusting relationship with someone who learns what you need and helps you get the best coverage possible. 

Our philosophy is simple: 

  • Hire the best people. 
  • Deliver proactive service. 
  • Provide the expertise of a large broker with the service and care of a local agent. 

Our focus on empowering our team to make the best decisions they can translates to the way we work with our customers—always informed, always prepared, always with our clients' best interests at heart. 

Wall of Fame

  • Mid-Columbia Duck Race Certificate of Appreciation

  • Business On A Roll 2015

  • RCIS Crop Insurance Sales - Silver Award 2013 & 2014

  • Sales Recognition Award - Silver 2012


  • Liberty Mutual / Safeco Insurance

  • Nationwide / Hagerty

  • Pemco

  • Mutual of Enumclaw

  • CIG Insurance Advisors

  • The Cincinnati Insurance Companies

  • Tri-City Regional Chamber of Commerce Member Since 2013

  • Oregon Mutual Insurance

  • NFIB Member

  • HBA Member Since 2013

  • Washington Health Plan Finder

  • ThinkHR