Our Team

Bringing over 200 years of combined insurance knowledge and experience to serve you.

Brad Toner

Brad Toner Owner/Broker

Specialty:

Tribal
Agricultural/Farming

Brad founded Basin Pacific in 2010 to provide a higher level of professional service than he was seeing from other agencies. His dream was to build the next great agency in the Tri-Cities region with his two sons. 

Brad has been married for over 40 years to his wife, Debbie, and together they have two sons—both of whom work with him at Basin Pacific. He enjoys spending time with his wife, sons, daughters-in-law, and his three grandchildren.

Justin Toner

Justin Toner Vice President/Account Executive

Specialty:

Tribal
Business

Justin followed his father into the insurance business and has been part of Basin Pacific Kennewick since the beginning. He has completed several internships and training courses and enjoys having the opportunity to help his clients with all their insurance needs.

Justin enjoys spending time with his family, swimming, watching movies, and playing golf.

Josh Toner

Josh Toner Office Manager

Specialty:

Personal

Josh began working with his father and brother at Basin Pacific in 2013. He helped expand Basin Pacific's services to include personal insurance and has been helping clients with home, auto, and RV insurance ever since.

Outside of the office, Josh spends most of his time with family—Brooke and two children—and friends. In addition to traveling and concerts, he enjoys barbecuing, camping, and other warm weather activities.

Glenda Sorenson

Glenda Simonson Account Manager

Specialty:

Agricultural/Farming
Business
Life

Glenda has been working in the insurance industry for many years. She worked with Brad Toner at another agency and decided to follow him when he started Basin Pacific.

Glenda has one son working in the healthcare industry.

On her days off, Glenda loves to putter in her yard and antique shop with friends.

Victoria Millard

Victoria Wink Benefits Account Manager

Specialty:

Benefits
Personal

Victoria came to work for Basin Pacific because of the close-knit, family atmosphere and because of her desire to be a part of the growing company. Her focus is on individual medical coverage as well as group benefits.

Outside of work, Victoria loves to cook and try out new recipes. She lives with her significant other, daughter and two dogs, and together they enjoy taking advantage of all the local community has to offer.

Dave Haller

Dave Haller Benefits Manager

Specialty:

Benefits
Life

Dave has been working in the benefits business for over 30 years. He is certified through the National Association of Health Underwriters in Consumer Directed Health Plans and in the Affordable Care Act. He came to work for Basin Pacific because of the client-centered focus. 

Dave and his wife have been married for almost 35 years, and together they have two sons. He is passionate about snow skiing and enjoys spending time in the mountains. 

Angie_Johnston1

Angie Johnston Benefits Assistant

Specialty:

Benefits

Angie comes from an HR background and was drawn to the professionalism and family office dynamic at Basin Pacific.

Angie has been married for more than 20 years, after meeting her husband online. They live in Richland with their daughter, Jillian, and have their own home-based business. 

 

Jared-Haff

Jared Haff Account/Bond Executive

Specialty:

Contractor
Bonding
Business

Jared joined Basin Pacific to be part of a team of agents that are actively involved in the community. He has been in the insurance industry since 2005, after Brad Toner suggested he choose insurance as a career path straight out of college at Eastern Washington University.

Jared and his wife Denise have been married since 2007 and have two children. He enjoys coaching his boys sports teams, snowboarding and has a passion for the game of golf.  

 

Basin Pacific Employee Andrew

Andrew Jaekel Commercial Service

Specialty:

Agricultural/Farming

Andrew’s background is in quality assurance and management expertise, mostly within the food and beverage industry. He opted to make the switch to the insurance industry for the opportunity to deepen customer relationships and create a stronger connection with the community. He chose Basin Pacific because of the company’s high level of professionalism, strong values, and inclusive culture.

Raised on a small ranch in Eastern Washington, Andrew is a married father of two young children. He loves spending time with his family and enjoys sports and outdoor activities.

Basin Pacific Employee Christina

Christina O’Brien Commercial Account Manager

Specialty:

Commercial Servicing

Christina’s insurance journey began in 2012 in the commercial department of a local insurance agency. There, she had great mentors who helped her become the agent she is today. Christina enjoys working with clients and sharing her knowledge to help support their business insurance needs. She’s often asked if insurance should be included in a company’s budget plan, to which she answers yes, it helps in understanding payment options and in separating company assets from personal assets to determine limits of insurance.

The Tri-Cities has been Christina’s home since 1985. She loves the warm weather and abundance of sunshine. Christina has three beautiful kids and enjoys watching them learn, advance, and thrive in life any way they can. They spend a lot of time at softball fields, watching her oldest daughter excel in the sport, including starting a new organization, Valkyrie Fastpitch.

Basin Pacific Employee Cindy

Cindy O’Brien Personal Lines

Specialty:

Personal Lines

Cindy has been working in the insurance industry since 1997, specializing in personal insurance. When clients ask her how much insurance they should carry, she suggests at least enough to cover their net worth and recommends they speak with their financial advisor to help make that determination. Cindy joined Basin Pacific Insurance to help grow the Personal Lines Department and because of the great things she has heard about the team and their caring nature.

The warm weather and fabulous wineries are just two of the things Cindy likes about living in the Tri-Cities. She enjoys sight-seeing, going for walks, watching movies, and spending time with her child and two dogs – a Havanese name Chloe and a Tibetan Terrier named Bailey.

Basin Pacific Employee Jason

Jason Bravo Commercial Account Manager

Specialty:

Commercial Servicing

Jason’s been in the insurance industry since 2015. He a Certified Insurance Service Representative and is working towards a Construction Risk and Insurance Specialist designation. What most appealed to Jason about Basin Pacific Insurance is that the agency acts like one big family, helping to make sure clients are well taken care of. When asked by clients what deductible should be chosen for property and auto coverage, he lets them know that insurance policies often work best when paired with their own emergency budget and that any damages that hover around $1,000 or lower, for instance, should be paid for by emergency funds. Anything over that should be turned in to the insurance carrier.

Jason loves to travel. He enjoys visiting different countries and experiencing their culture, taking in the natural landscapes, and most importantly, sampling all the foods. One of his favorite dishes from his travels is Belgian waffles.

Laauli Faamausill

Laauli Faamausill Crop Insurance

Specialty:

Agricultural/Farming

Laauli has been working in crop insurance for 15 years and enjoys helping producers and farmers protect their livelihoods. He actually got into the insurance industry thanks to his mother-in-law, who also works for an insurance agency.

Outside of work, Laauli enjoys spending time with his family and friends, practicing his faith, and enjoying the environment and small town feel that Tri-Cities has to offer.

Randy-Taylor

Randy Taylor Commercial / Agricultural Agent

Specialty:

Agricultural/Farming
Business

Randy has experience in the Agriculture business in WA and Oregon, from working with his grandfather on his cattle and wheat ranch, to managing maintenance and farm ground for Ste. Michelle Wine Estates.

Randy is excited to work at Basin Pacific due to the high level of customer service which makes Basin Pacific stand out from the rest of the insurance agencies.

Randy has been married to his wife Kathy for over 35 years. They have two children. His daughter Lindsey works for Agrian and son Matthew works for Columbia Crest. His pride and joy are his children and two beautiful grandchildren.

On his off days, you can find Randy enjoying the town of Prosser and the many events that take place weekly.

Bill-Shibley

Bill Shibley Commercial / Agricultural Agent

Specialty:

Agricultural/Farming
Business

Bill joined Basin Pacific in 2018 after 30 years in agricultural banking and management.  He came to the Columbia Basin in 1994 with Northwest Farm Credit and soon realized what a great place it is to raise a family and build a career in agriculture.  The ag focus, family culture, and strong customer service emphasis led him to a career at Basin Pacific.   

Bill is active in our community as leader of Badger Mountain 4-H Club, serving on the WA Wine Industry Foundation Board and the WA Policy Center Ag Advisory Board.  He is also a past Chair of the Tri-City Regional Chamber of Commerce and Pasco Chamber.  He and Kim have 4 kids that have loved growing up in the Tri-Cities.

Ann

Ann Manley Manley Crop Insurance Agent

Specialty:

Crop

Ann started in crop insurance in 1983, and in 1996, started her own agency. Ann has also served on several advisory boards.

When not at work, Ann loves to garden. This year she enrolled in the Master Gardeners program through the WSU Research Extension Center.

Ann has been married to her husband, Scott, for 42 years. They have always lived in the lower Yakima Valley, and have a close-knit family—2 children, 6 grandchildren and one very new great-grandchild. Ann enjoys spending time with family, traveling, or just playing in the backyard. She has been involved with HeartLinks Hospice and Palliative Care for years.

Brooke

Brooke Rodriguez Manley Crop Insurance Agent

Specialty:

Crop

Brooke came to work for her mom, Ann, in 2000 as a personal assistant. She became licensed in 2002 and has loved working with farmers alongside her mother ever since.

Brooke is the party planner for all family events and enjoys finding reasons to throw big parties. Most weekends she can be found in a gym watching one of her three kids hoop it up or on the court volunteering.

Brooke has three children that keep her very busy. She loves spending time with her family, whether it’s snuggled up watching movies or in the car on the way to the next game. #lifeofaballersmom

Alyssa-sized

Allyssa Dunn Manley Crop Insurance Agent

Specialty:

Crop

Allyssa’s insurance journey began in 2018 when she joined our Manley Crop team. Her mother has been in insurance for 27 years and was her inspiration for becoming an insurance agent. She chose Basin Pacific because of the wonderful staff and the small tight-knit community feeling.

When Allyssa is not at work you can find her baking, her nose buried in a good book, or running around with her very active two-year-old. She loves spending time with her family and going on adventures.

Dona

Donna Steen Licensed CSR

Specialty:

Crop

Donna joined Manley Crop Insurance in 2010 because of the family atmosphere and its reputation for excellent customer service and clean book of business. She has worked in crop insurance since 1995 and spent 5 years as a writing agent before becoming an agent assistant.

Donna and her husband of 43 years have 2 sons, 3 grandchildren and a beautiful dog, Luna. They enjoy music and travel and frequent many of the concerts in Seattle, Portland, and Spokane. Donna loves her life in Prosser with accessibility to great wines and the beautiful river.

Rachel Haff

Rachel Haff Accounting/HR

Specialty:

Operations

Rachel was drawn to work at Basin Pacific because of the great company culture and the friendliness of her colleagues. She enjoys helping people get the information they need and get connected to the right insurance agent. 

Rachel has been married to her high school sweetheart for 15 years, and they have two children. She enjoys reading and supporting her kids at their sporting events.