Brad Toner Owner/Broker
Specialty:
Tribal
Agricultural/Farming
Brad founded Basin Pacific in 2010 to provide a higher level of professional service than he was seeing from other agencies. His dream was to build the next great agency in the Tri-Cities region with his two sons.
Brad has been married for over 40 years to his wife, Debbie, and together they have two sons—both of whom work with him at Basin Pacific. He enjoys spending time with his wife, sons, daughters-in-law, and his three grandchildren.
Justin Toner VP Sales / Commercial Account Executive
Specialty:
Tribal
Business
Justin followed his father into the insurance business and has been part of Basin Pacific Kennewick since the beginning. He has completed several internships and training courses and enjoys having the opportunity to help his clients with all their insurance needs.
Justin enjoys spending time with his family, swimming, watching movies, and playing golf.
Josh Toner VP Operations Manager
Specialty:
Personal
Josh began working with his father and brother at Basin Pacific in 2013. He helped expand Basin Pacific's services to include personal insurance and has been helping clients with home, auto, and RV insurance ever since.
Outside of the office, Josh spends most of his time with family—Brooke and two children—and friends. In addition to traveling and concerts, he enjoys barbecuing, camping, and other warm-weather activities.
Rachel Haff VP Finance / HR
Specialty:
Operations
Rachel was drawn to work at Basin Pacific because of the great company culture and the friendliness of her colleagues. She enjoys helping people get the information they need and get connected to the right insurance agent.
Rachel has been married to her high school sweetheart for 15 years, and they have two children. She enjoys reading and supporting her kids at their sporting events.
Glenda Simonson Ag Account Manager
Specialty:
Agricultural/Farming
Business
Life
Glenda has been working in the insurance industry for many years. She worked with Brad Toner at another agency and decided to follow him when he started Basin Pacific.
Glenda has one son working in the healthcare industry.
On her days off, Glenda loves to putter in her yard and antique shop with friends.
Jared Haff VP Business Development / Bond Executive
Specialty:
Contractor
Bonding
Business
Jared joined Basin Pacific to be part of a team of agents that are actively involved in the community. He has been in the insurance industry since 2005 after Brad Toner suggested he choose insurance as a career path straight out of college at Eastern Washington University.
Jared and his wife Denise have been married since 2007 and have two children. He enjoys coaching his boy's sports teams, snowboarding, and has a passion for the game of golf.
Victoria Wink Benefits Select Business Executive / Manager
Specialty:
Benefits
Personal
Victoria came to work for Basin Pacific because of the close-knit, family atmosphere and because of her desire to be a part of the growing company. Her focus is on individual medical coverage as well as group benefits.
Outside of work, Victoria loves to cook and try out new recipes. She lives with her significant other, daughter, and two dogs, and together they enjoy taking advantage of all the local community has to offer.
Dave Haller Benefits Executive
Specialty:
Benefits
Life
Dave has been working in the benefits business for over 30 years. He is certified through the National Association of Health Underwriters in Consumer Directed Health Plans and in the Affordable Care Act. He came to work for Basin Pacific because of the client-centered focus.
Dave and his wife have been married for almost 35 years, and together they have two sons. He is passionate about snow skiing and enjoys spending time in the mountains.
Angie Johnston Receptionist / Admin Assistant PO
Specialty:
Benefits
Angie comes from an HR background and was drawn to the professionalism and family office dynamic at Basin Pacific.
Angie has been married for more than 20 years, after meeting her husband online. They live in Richland with their daughter, Jillian, and have their own home-based business.
Marquis Sheckler Benefits Account Manager
Specialty:
Benefits
Marquis was attracted to Basin for the simple fact that the company prides itself on service and fulfilling their client’s needs. She feels employee benefits is more than just processing paperwork, it is finding solutions to my client’s needs. She finds satisfaction in being the support and resource that others turn to. She thrives on the relationships built with clients and always has their best interests in mind. She loves the Tri-Cities and enjoys the sense of community that the Tri-Cities provides in addition to the endless outdoor activities that are available year-round. Marquis has been in the industry for 5 years. She got her foot in the door with another agency that taught her the fundamentals of Employee Benefits. From there, she took that knowledge paired with her exceptional customer service, to Basin in hopes of providing our clients with the resources they need.
Outside of work, she enjoys staying active and exploring the PNW with her family. Marquis can often be found hiking, kayaking the Columbia River, and camping throughout Washington State. Essentially, she enjoys anywhere that allows for her to take in the picturesque landscape of the area.
Cindy O’Brien Personal Lines Account Executive
Specialty:
Personal Lines
Cindy has been working in the insurance industry since 1997, specializing in personal insurance. When clients ask her how much insurance they should carry, she suggests at least enough to cover their net worth and recommends they speak with their financial advisor to help make that determination. Cindy joined Basin Pacific Insurance to help grow the Personal Lines Department and because of the great things she has heard about the team and their caring nature.
The warm weather and fabulous wineries are just two of the things Cindy likes about living in the Tri-Cities. She enjoys sight-seeing, going for walks, watching movies, and spending time with her child and two dogs – a Havanese name Chloe and a Tibetan Terrier named Bailey.
Andrew Jaekel Commercial Account Manager
Specialty:
Agricultural/Farming
Andrew’s background is in quality assurance and management expertise, mostly within the food and beverage industry. He opted to make the switch to the insurance industry for the opportunity to deepen customer relationships and create a stronger connection with the community. He chose Basin Pacific because of the company’s high level of professionalism, strong values, and inclusive culture.
Raised on a small ranch in Eastern Washington, Andrew is a married father of two young children. He loves spending time with his family and enjoys sports and outdoor activities.
Christina O’Brien Commercial Account Manager
Specialty:
Commercial Servicing
Christina’s insurance journey began in 2012 in the commercial department of a local insurance agency. There, she had great mentors who helped her become the agent she is today. Christina enjoys working with clients and sharing her knowledge to help support their business insurance needs. She’s often asked if insurance should be included in a company’s budget plan, to which she answers yes, it helps in understanding payment options and in separating company assets from personal assets to determine limits of insurance.
The Tri-Cities has been Christina’s home since 1985. She loves the warm weather and an abundance of sunshine. Christina has three beautiful kids and enjoys watching them learn, advance, and thrive in life any way they can. They spend a lot of time at softball fields, watching her oldest daughter excel in the sport, including starting a new organization, Valkyrie Fastpitch.
Jason Bravo Commercial Account Manager
Specialty:
Commercial Servicing
Jason’s been in the insurance industry since 2015. He a Certified Insurance Service Representative and is working towards a Construction Risk and Insurance Specialist designation. What most appealed to Jason about Basin Pacific Insurance is that the agency acts like one big family, helping to make sure clients are well taken care of. When asked by clients what deductible should be chosen for property and auto coverage, he lets them know that insurance policies often work best when paired with their own emergency budget and that any damages that hover around $1,000 or lower, for instance, should be paid for by emergency funds. Anything over that should be turned in to the insurance carrier.
Jason loves to travel. He enjoys visiting different countries and experiencing their culture, taking in the natural landscapes, and most importantly, sampling all the foods. One of his favorite dishes from his travels is Belgian waffles.
Josh Hanson Select Business Executive
Specialty:
Business
Josh wanted to work for a local brokerage where he could offer competitive rates and work with the broadest range of clients and so he joined the Basin Pacific team. He is experienced in personal lines, commercial and life insurance.
Born and raised in the Tri-Cities Josh knew this is where he wanted to put his roots. It is truly a great place to raise a family. Outside of work Josh enjoys spending time with his wife Michelle and two children, Gracie Mae and Tyler, and restoring classic cars. He is involved in nearly all the local car culture events like Cool Desert Nights.
Josh also has a true passion for volunteering. You can often find Josh volunteering with programs that support parents of NICU babies.
Laauli Faamausill Crop Account Executive
Specialty:
Agricultural/Farming
Laauli has been working in crop insurance for 15 years and enjoys helping producers and farmers to protect their livelihoods. He actually got into the insurance industry thanks to his mother-in-law, who also works for an insurance agency.
Outside of work, Laauli enjoys spending time with his family and friends, practicing his faith, and enjoying the environment and small-town feel that Tri-Cities has to offer.
Randy Taylor Commercial Executive
Specialty:
Agricultural/Farming
Business
Randy has experience in the Agriculture business in WA and Oregon, from working with his grandfather on his cattle and wheat ranch to managing maintenance and farm ground for Ste. Michelle Wine Estates.
Randy is excited to work at Basin Pacific due to the high level of customer service which makes Basin Pacific stand out from the rest of the insurance agencies.
Randy has been married to his wife Kathy for over 35 years. They have two children. His daughter Lindsey works for Agrian and his son Matthew works for Columbia Crest. His pride and joy are his children and two beautiful grandchildren.
On his off days, you can find Randy enjoying the town of Prosser and the many events that take place weekly.
Ann Manley Crop Account Executive
Specialty:
Crop
Ann started in crop insurance in 1983, and in 1996, started her own agency. Ann has also served on several advisory boards.
When not at work, Ann loves to garden. This year she enrolled in the Master Gardeners program through the WSU Research Extension Center.
Ann has been married to her husband, Scott, for 42 years. They have always lived in the Lower Yakima Valley, and have a close-knit family—2 children, 6 grandchildren, and one very new great-grandchild. Ann enjoys spending time with family, traveling, or just playing in the backyard. She has been involved with HeartLinks Hospice and Palliative Care for years.
Brooke Rodriguez Crop Account Executive
Specialty:
Crop
Brooke came to work for her mom, Ann, in 2000 as a personal assistant. She became licensed in 2002 and has loved working with farmers alongside her mother ever since.
Brooke is the party planner for all family events and enjoys finding reasons to throw big parties. Most weekends she can be found in a gym watching one of her three kids hoop it up or on the court volunteering.
Brooke has three children that keep her very busy. She loves spending time with her family, whether it’s snuggled up watching movies or in the car on the way to the next game. #lifeofaballersmom
Donna Steen Crop Account Manager
Specialty:
Crop
Donna joined Manley Crop Insurance in 2010 because of the family atmosphere and its reputation for excellent customer service and clean book of business. She has worked in crop insurance since 1995 and spent 5 years as a writing agent before becoming an agent assistant.
Donna and her husband of 43 years have 2 sons, 3 grandchildren, and a beautiful dog, Luna. They enjoy music and travel and frequent many of the concerts in Seattle, Portland, and Spokane. Donna loves her life in Prosser with accessibility to great wines and the beautiful river.
Rita Fryer Crop Account Manager
Specialty:
Crop
Rita chose Basin Pacific because she trusts and respects the people at Basin, both for their professionalism and basic humanity. She specializes in crop insurance and has sincere respect for growers and the challenges they face. Agriculture is a hugely underappreciated industry, and she's proud to support it however she can.
Rita worked at a large agency for about 5 years before making the decision to stay home with her young children. Coming back into the workforce, Rita feels like she has more life experience and a more well-rounded view of agriculture from the ground up (pun intended).
Rita married her high-school sweetheart, Aaron, and together they have five amazing people - two boys, then three girls. They live in wonderful chaos. When She is not at work serving the agricultural community, you can find her enjoying her other passion, singing.
Velia Gomez Office Manager / Account Executive
Specialty:
Personal Lines
Velia has been a customer of Basin Pacific for years and was always drawn to how well she was treated by the owner and staff. When the opportunity to join the friendly team arrived, she did not hesitate to say yes.
She is frequently asked how much someone should plan to spend on insurance. Working in personal lines of insurance since 2014, her experience has shown her that costs are based on many factors, so it is best to sit down and go over all the information in order to find the best options and rates for each client.
She lived in Othello for 30 years and loves the small community and recognizing faces anywhere in town. In her free time, she spends hangs out with her husband Mike, their 4 wonderful children, and 2 very loyal boxer dogs playing outdoors, camping, and fishing. Her spirit shines when there is some friendly competition to catch a bigger fish!
Liliana Barragan Account Executive
Specialty:
Personal Lines
Basin Pacific’s positive reputation in the community and family-oriented values drew Liliana to accept a position that she knew she could further grow and develop in. Starting as a CSR and now a Personal Lines Agent, she is often asked how one could qualify for insurance discounts. She advises clients that carrying continuous insurance, having a multipolicy, multi-car policy, and being a homeowner are factors that might qualify for discounted insurance.
Liliana was raised in Othello and enjoys living in a small town. The community is tight knit, supportive, and provides a friendly environment. She is married to her high-school sweetheart William and loves spending time attending her two boys sporting events, watching football with her family (Go Hawks!), and getting some play time at the casino trying her hand at the Blackjack table.
Susan Huntzinger Account Executive
Specialty:
Personal Lines
Business Lines
Commercial Lines
The opportunity to work closely with people, and watching their families and businesses grow drew Susan to work at Basin Pacific. She is often asked if Basin Pacific can be an extension of their own businesses team and provide the services and coverage they need. She enjoys the opportunity to accept that role and work with businesses to tailor make packages that provide complete coverage and protection. Her experience in the industry helps her to strike a balance between budget, contract expectations, and protection of assets.
Susan was born and raised in the basin and loves her rural life. The kindness and friendship in the community makes her proud to call this place home. When not spending time getting to know her clients, she helps her husband with their cattle, spends time with her grandchildren, and collects antiques. It is a great day when she finds a hidden gem that can be purposed into a beautiful furnishing for her home.